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Return Policy



1 to 3 days
Any requested returns and refunds must be made within the first three days after receiving the product. Likewise, the product that will be returned must be in the same condition in which it was delivered. It is important to emphasize that returns will not be entered after three days of receiving the product.


Shipping Policy During Peak Season
All orders shipped during the same day of peak season - for example, Valentine's Day or Mother's Day - do not have a specific delivery time. All deliveries will be made between 05:00am - 09:00pm local time.

In the event that the shipment is not delivered on that specific day, the customer will be given the option to receive it the next day, or request a refund.


Effective Date
This Return Policy was last changed on 05/05/2021 6:22 PM EST.